Privacy Policy
Last updated: 11.09.25
Bright Spark Energy (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and store your information when you visit our website or interact with our services.
1. Who We Are
Bright Spark Energy
[Insert Company Address]
Company Number: [Insert]
Data Protection Officer: [Insert contact email or phone]
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact details: Name, email address, telephone number, address.
- Technical data: IP address, browser type and version, time zone, operating system.
- Usage data: Pages visited, time on site, interactions with our website.
- Marketing data: Preferences for receiving marketing communications.
3. How We Collect Your Data
We collect data through:
- Forms submitted on our website (e.g. quote forms, contact forms).
- Phone and email enquiries.
- Cookies and analytics tools (e.g. Google Analytics).
- Social media interactions and ad platforms (e.g. Meta Ads, Google Ads).
4. How We Use Your Data
We use your information to:
- Respond to enquiries and provide quotes.
- Process and manage installations or services.
- Improve our website and services.
- Send marketing communications (only if you’ve opted in).
- Comply with legal obligations.
5. Sharing Your Information
We only share your personal data with trusted third parties when necessary, such as:
- Web hosting and email service providers.
- Payment processors or finance providers (with your permission).
- Regulatory or legal authorities if required.
We never sell your data to third parties.
6. Cookies
We use cookies to:
- Understand website traffic and user behaviour.
- Improve user experience.
- Measure the effectiveness of our advertising campaigns.
You can manage cookie preferences in your browser settings. For more, see our [Cookie Policy] (if applicable).
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing or request restriction.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at: [Insert email]
8. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page and, where appropriate, notified to you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Bright Spark Energy
Email: info@bs.twsdev1.com
Phone: +44 (0) 1903 443321
Website: https://bs.twsdev1.com